Dental Receptionist job at Bushey Full Time NEW

Full-Time Dental Receptionist
Bushey Heath | Full time | NHS & Private Practice

We’re excited to offer a fantastic opportunity for a Dental Receptionist to join our friendly and professional team on a full-time, permanent contract.

Based in Bushey Heath, our highly recommended practice has proudly served both NHS and private patients for over 50 years. You’ll be part of a welcoming and experienced team including Receptionists, Dental Nurses and clinicians — all committed to delivering outstanding patient care. You will be highly supported by the Management team

As the first point of contact, you will be a key ambassador for our clinic helping ensure a smooth and positive experience for every patient who walks through our doors.

Key Responsibilities

• Greet and welcome patients upon arrival
• Handle incoming calls and schedule appointments using our phone system
• Verify insurance coverage and assist with claims
• Record and manage patient information, including medical history
• Keep the reception area clean, tidy, and organised
• Support billing and payment processes
• Coordinate with clinical staff to ensure efficient patient flow
• Deliver excellent customer service, addressing patient enquiries and concerns

Personal Attributes

We’re looking for someone who is:

• Adaptable and calm under pressure
• Friendly, personable, and welcoming
• Empathetic and respectful towards patients
• Highly organised and detail-oriented
• Professional, reliable, and punctual
• Eager to learn with a proactive attitude
• Confident in using phone systems and scheduling software
• Strong in both written and verbal communication

Rewards & Benefits

• No dental experience necessary – full on-the-job training provided! However, some form of administration experience will be essential.
• Blue Light Card & NHS discount eligibility
• Employee discount
• Company events
• Free on-site parking
• Workplace pension
• 28 days paid holiday

Working Hours

We are looking for a full time receptionist to cover the hours, during our opening times below.

Practice Opening Hours:

• Monday, Tuesday, Wednesday and Friday: 08.15 – 17.30
• Tuesdays: Occasionally open late until 20.00 (1 late evening every 2 months)
• Thursdays: 08.15 – 18.00
• Saturday (1 in 4): 08:45 – 13:30

Apply Now

If you’re a friendly, organised, and customer-oriented individual looking to grow in a supportive and professional environment, we’d love to hear from you!

To apply:
Please submit your CV, highlighting your suitability for the role. Applications without a CV will not be considered.

**WE DO NOT OFFER SPONSORSHIP FOR THIS POSITION** – If you are requiring sponsorship, please do not apply for this role.

**RECRUITMENT AGENCIES ONLY** – we are not using agencies to advertise this position, please do not contact us regarding this role, or use us as any form of advertisement to approach candidates.

Job Types: Full-time, Permanent

Pay: From £15.00 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Work authorisation:

• United Kingdom (preferred)

Work Location: In person