Chemotherapy Booking Administrator job at Bedford Full Time NEW

We are seeking a highly organised and motivated individual with strong IT skills to join our dedicated team. In this role, you will play a vital part in supporting and enhancing the existing chemotherapy service , contributing to the delivery of high-quality patient care.

This is an excellent opportunity to become part of a supportive and dynamic team, where your organisational abilities and attention to detail will make a meaningful difference to the patient experience.

Main Duties

• Provide comprehensive organisational and administrative support for the chemotherapy service at Bedford.
• Ensure the smooth day to day operational management of chemotherapy treatments
• To be responsible for scheduling chemotherapy treatments after first cycle to fully utilise resources available within the unit.
• To support the chemotherapy co-ordinator in managing cancer waiting target lists.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience – we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities

KEY RESPONSIBILITIES:
1. To manage the chemotherapy booking diary on IQEMO to ensure full utilisation of chair capacity on a day to day basis.

2. Manage own day to day workload and adhere to strict timescales working within the Trust and departmental policies and procedures.

3. To escalate any concerns regarding capacity of treatment slots to the deputy service manager and chemotherapy unit team leader.

4. To reschedule patients where treatment has been deferred ensuring that any review and phlebotomy appointments are adjusted accordingly.

5. To answer telephone, emails and face to face enquires in a professional and timely manner using tact, diplomacy and confidentiality