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Provide hands-on IT support across a dynamic financial environment, supporting both office-based and remote users. This role blends helpdesk ownership, infrastructure support, and client-facing AV assistance, ensuring seamless day-to-day operations and high-quality technical service delivery across multiple regions.
Client Details
The organisation is a well-established player in the financial services industry.
Description
- Provide end-user support for office-based and remote employees
- Manage and monitor helpdesk ticketing system through to resolution
- Deliver IT and AV support for client meetings and events
- Deploy and administer hardware, software, and mobile devices (iOS)
- Maintain inventory and billing for mobile devices
- Support joiner and leaver processes (hardware, access, setup)
- Install and configure monitors, workstations, cabling, and telephony
- Perform regular maintenance of meeting rooms and IT equipment
- Support IT storage areas, equipment rooms, and shared devices
- Contribute to ad hoc IT projects and general support tasks
- Occasional international travel as required
Profile
A successful IT Support professional should have:
- Minimum 5 years’ experience in IT support environments
- Strong Microsoft Office skills, including Excel and Word formatting
- Knowledge of data protection and information security practices
- Excellent communication and interpersonal skills
- Proactive, adaptable, and self-motivated approach
- Ability to prioritise and perform under pressure
- Strong problem-solving and root cause analysis abilities
- Team-oriented with high reliability and professionalism
- Technical expertise in Outlook, iOS, Active Directory, SCCM, ServiceNow
- Basic networking knowledge (cabling, patching, wireless)
Job Offer
- Competitive daily rate of £225 to £230 a day inside IR35.
- Temporary role offering flexibility and valuable experience in the financial services industry.
- Opportunity to work with a medium-sized company in London with a focus on technology-driven solutions.
This is a fantastic chance for an IT Support professional to contribute to a thriving organisation. Apply today to take the next step in your career!