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Job Description:
As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands-on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Job Responsibility:
- Lead and organise the team to deliver excellent service and operational standards
- Motivate your team to delight customers with quality, speed and friendliness
- Support team members through coaching and training to meet the highest standards
- Deliver 5-star operational excellence across all areas of the store
- Monitor and drive performance against key targets
- Provide outstanding customer service and resolve issues confidently
- Prioritise tasks and manage time effectively in a fast-paced environment
- Maintain a clean, safe and welcoming store environment
Requirements:
- Strong organisational and prioritisation skills
- Excellent customer service and communication abilities
- Experience in leading or managing people
- Motivational and confident in coaching others
- Able to work at pace and adapt to changing demands
- Flexible availability, including evenings and weekends
- Right to work in the relevant location
What we offer:
- Competitive hourly pay (with opportunities for progression)
- 28 days paid holiday per year (includes BH, pro rata for part time)
- Flexible working hours to suit your lifestyle
- Staff discount on our delicious food
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and clear career progression pathway with linked pay increases
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities