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About the Business
Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.
Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
About the Role
Level: 4
Location: Remote OR Blackpool (Hybrid)
Department: MediFintech – Financial Planning
Contract: Permanent
Working hours: Part time working 30 hours per week
We are seeking a highly skilled and proactive NHS Pensions Administrator with a strong finance background to support our growing team. You will play a vital role in handling NHS pension queries, supporting clients, and ensuring compliance with the latest regulations, including the McCloud Remedy.
Key Responsibilities:
- Oversee the client onboarding process, liaising with financial advisers, accountants, and NHSBSA
- Gather and review client information to ensure data accuracy
- Follow up with clients and third parties for outstanding information
- Maintain regular client communication to update them on case progression
- Accurately input data and update internal systems
- Assist in preparing detailed NHS pension analysis
About You
We are looking for an experienced pensions professional with:
- Proven experience in NHS pensions administration or a related professional services setting (e.g., accountancy, payroll, or financial services)
- Strong organisational skills and the ability to prioritise workloads efficiently
- Proficiency in Microsoft Office tools (Word, Outlook, Excel)
- In-depth knowledge of the NHS Pension Scheme, including different scheme variations and how they impact members
- Understanding of public sector pension reforms, particularly the McCloud Remedy, and how it affects pension calculations
- A solid grasp of payroll fundamentals, including payslips, gross pay, taxable pay, and pensionable pay
- Excellent communication skills, both written and verbal, with a professional approach to client interactions
- High attention to detail, ensuring accuracy in a professional, compliance-driven environment
Desirable Skills:
- Strong knowledge of tax implications related to NHS pensions, including annual allowance, lifetime allowance, and pension tax relief
- Experience handling complex pension queries and providing guidance on pension scheme membership, contributions, and retirement planning
- GP Pension calculations.
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Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.