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Customer Support Agents (Tempory – 5 weeks)
World Cup Project | London
Evening Shift
Want to be part of one of the biggest sporting events in the world?
We’re recruiting Customer Service Temps to support a major client during the World Cup, helping fans and guests with ticketing and event-related queries.
If you thrive in a fast-moving environment, and enjoy helping people solve problems, we’d love to hear from you.
What you’ll be doing
- Supporting customers with ticketing and guest management queries
- Assisting fans and stakeholders via email, phone and digital channels
- Resolving booking, access and event-related questions
- Providing an exceptional customer experience during a high-profile global sporting event
- Escalating complex cases where needed
We’re looking for
- Previous experience in customer service, contact centres, hospitality, events or ticketing
- Strong communication and problem-solving skills
- Comfortable working in a fast-paced, high-volume environment
- Confident using customer systems and managing multiple queries
Why join?
Be part of a global sporting event
Use your language skills every day
Support fans during a once-in-a-generation experience
Gain experience with a leading sports and entertainment environment
Contract: Temporary / seasonal
Start Date: Beginning of June
Duration: 5 weeks roughly
Location: London
Please not: You must be immediately available
Handle actively welcomes applicants from under-represented backgrounds – we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.