Website and Digital Content Officer, Faculty of Arts and Humanities job at London Full Time

About us

University College London (UCL)

UCL is a multi-disciplinary university with a population of over 13,000 staff and 38,000 students from 150 different countries. Degree programmes are provided in Arts and Humanities, Built Environment, Brain Sciences, Engineering Sciences, Education, Laws, Life Sciences, Mathematical & Physical Sciences, Medical Sciences, Population Health Sciences and Social and Historical Sciences.

For more information see http://www.ucl.ac.uk/about

UCL Faculty of Arts and Humanities

UCL Faculty of Arts and Humanities comprises ten academic departments that undertake research and teaching across a wide range of disciplines. In scope, we range from fine art to area studies to digital humanities and offer an unparalleled wealth in languages, cultures and societies. With our 200-year heritage of world-leading, transformative education and research, the Faculty is committed to championing diverse communities, encouraging creative and critical thinkers that will foster new constellations of humanities, social sciences, and science for generations to come.

For more information see https://www.ucl.ac.uk/arts-humanities/

Faculty Marketing and Communications Team

The Faculty Marketing and Communications Team shapes and implements the Faculty strategy for marketing, communications and student recruitment and operationalises this strategy. Responsibilities for the team include, but are not limited to, the areas of student recruitment, brand management, digital and internal communications, media relations, events, project and people management.

About the role

This is a 12-month fixed term role, in the first instance, beginning on 3 August 2026. This role is available for Secondment for UCL Employees.

The role is a key point of interface between the Faculty, academic departments and UCL’s central Communications and Marketing function, supporting the delivery of the Faculty’s marketing, communications and student recruitment strategy through high-quality digital content and website management.

Principal duties relate to the UCL Faculty of Arts and Humanities and include responsibilities to:

• Manage and maintain the Faculty’s website, ensuring content is accurate, engaging, accessible and optimised for search engines, user experience and AI best practice.
• Produce and deliver high-quality, audience-focused digital content (news stories, blogs, case studies, video and multimedia) aligned with brand and recruitment objectives.

Use analytics, data insights and user testing to evaluate performance and inform continuous improvement of digital content and website development.

The role would suit a digitally focused communications professional with strong editorial skills, who can contribute to the Faculty’s content strategy, ensure best practice in digital content design and accessibility, and respond to evolving digital priorities for the Faculty and its audiences.

The post holder will support and contribute to key digital and web projects, including implementation of the Faculty’s Web Policy and digital strategy, advising colleagues on content production and website best practice, and helping deliver continuous improvements to the Faculty’s digital presence.

The role involves working closely with a wide range of stakeholders, including the Faculty Marketing and Communications Team, academic and professional services colleagues across the Faculty and departments, and central teams such as Digital Experience, ISD and Communications and Marketing. The post holder will also engage with wider university communities of practice, contributors such as student ambassadors, and external partners where appropriate.

About you

The successful candidate should be able to demonstrate:

• Relevant first degree or equivalent experience.
• Professional background in multichannel digital content and communications.
• Experience of managing and maintaining website content using CMS platforms and using analytics tools, data dashboards and performance metrics.
• Proven ability to implement strategies relating to digital marketing and to introduce innovations.
• Ability to build productive relationships and networks with academic and professional services colleagues at all levels.
• Understanding of relevant regulatory and best-practice frameworks, including GDPR, accessibility standards and the UK higher education context, alongside a commitment to inclusive and accessible communications.

Please see the attached job description and person specification for full details. Please also read the attached Candidate Guidance document.

All applications must include a supporting statement telling us, using examples, how you meet the essential criteria listed in the job description. Applications without a supporting statement will be rejected.

This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.

If you have any queries about the role or application process, have any technical issues, or need reasonable adjustments or a more accessible format to apply for this job online, please contact the staffing team at: A&H.Operations [email protected]

What we offer

As well as the exciting opportunities this role presents, we also offer great benefits some of which are listed below:

• 41 days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

We know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian, and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.