About Me

Charles John Ngereza

Birmingham, B23 6GH

07934 600181

jngereza_2000@yahoo.co.uk

Personal Profile

Recently trained but unqualified LGV Category C Driver seeking an opportunity to begin a professional

driving career within the transport and logistics sector. A highly reliable and

hardworking individual with extensive experience in customer service, warehouse

support, stock handling, and delivery environments.

Known for excellent punctuality, strong work ethic, and the ability to work efficiently

under pressure. Experienced in handling deliveries, working night shifts, maintaining

safety standards, and representing companies professionally when dealing with

customers. Motivated to develop long-term experience as a professional HGV driver.

Key Skills

• Safe and responsible driving

• Customer service & professional communication

• Delivery and stock handling experience

• Loading and unloading awareness

• Time management and reliability

• Health & safety compliance

• Working independently and as part of a team

• Flexible with shifts and working hours

Employment History

Supermarket Assistant / Partner – Waitrose | Jun 2016 – Jan 2026

• Delivered high standards of customer service across store departments

• Received and organised deliveries efficiently

• Replenished stock and maintained shop floor standards

• Operated tills accurately and supported daily store operations

• Worked to strict schedules within a busy retail environment

• Experienced in using scissor lifts, tail lifts and lifting equipment

General Assistant / Delivery Driver – Monty’s Deli Sandwich Bars Ltd | Sep 2012

– Aug 2015

• Delivered supplies using company vehicle

• Managed stock control and collections

• Assisted with food preparation and customer serviceAdditional Experience

Various roles including warehouse, retail, hospitality, and stock control positions with

organisations such as:

• AM-2-PM Recruitment Agency

• Rock 66 Restaurant

• World Connect (Volunteer)

• Selfridges

• Asda

• Nando’s

• Madejski Millennium Hotel

• Sainsbury’s

Developed strong teamwork, reliability, and experience working within structured

operational environments.

Education & Qualifications

• City & Guilds Level 1 IT (Databases) – 2004

• City & Guilds Level 1 IT (Spreadsheets) – 2003