IT Apprentice job at Grimsby Full Time

Job Summary
We are seeking a motivated IT Apprentice to work as part of the local IT team in Grimsby, supporting the system, software, hardware, network, and users.

Duties, Responsibilities and Key Tasks

• Create and support internal reports for other areas of the business.
• Create and support internal applications.
• Responding to 1st Line user support tickets.
• Day to day support and maintenance of networks and equipment.
• Provide support to IT and/or business process improvements installation and setup of equipment.
• Assist in setting up workstations and user profiles for new employees.
• Assist in setting up mobile phones and shopfloor scanners.
• Working with backend systems and IP addresses.
• Software image installs.
• IT Administration.
• Liaise with Continental support – competence centres.
• Support of Shopfloor and lab equipment.
• Carry out the job requirements in full compliance with the Code of Conduct.
• Support and demonstrate the ‘4 Values’ and associated ‘behaviours’ in carrying out your duties and responsibilities.

Experience Required

• Experience with a networked computer system and programming would be preferred but not essential.
• Experience with 1st line user support and creating support tickets.

Knowledge Required

• Respecting confidentiality.
• Knowledge of programming tools.
• Knowledge of Office 365 tools.
• Knowledge of Networking, TCP/IP.

Qualifications / Skills Required

• 5 GCSE’s (Grade C or above) 1 must be a computer related subject.
• Interpersonal skills and communication skills.
• Willingness to enrol on relevant qualification-based course, People orientated.
• Time management and organizational skills.
• Ability to focus and complete tasks to given deadlines.
• Willingness to enrol on relevant courses or training.
• Good written and verbal communication skills.
• Committed to solving problems.Open to new ideas and keen to learn.Not afraid to ask questions.Ready to rise to new challenges.
• Strong sense of integrity and adherence to all the company’s policies, principles, procedures and values.
• Self-motivated with ability to work independently and as part of a team.

The apprentice will work towards completing a formal qualification (Level 3 IT Solutions Technician)

Pay: Up to £11.44 per hour

Work Location: In person