Pensions Team Leader job at Sunbury-on-Thames Full Time

Entity:

Customers & Products

Job Family Group:

HR Group

Job Description:

About the Role

We’re looking for a Pensions Team Leader who will guide our pensions administration team and help us deliver clear, reliable support to our members and stakeholders. In this role, you’ll help us run our day-to-day operations, keep our processes on track, and make sure people get the information they need in a way they can understand.

Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027

What You’ll Do

We work together to make pensions administration run smoothly. In this role, you will:

• Support and guide a team of pension administrators and help them grow in their roles

• Oversee the administration of our defined benefit and defined contribution schemes

• Work closely with colleagues across HR, Finance, and our Trustee boards

• Communicate pension information in a way that is clear and easy to follow

• Create member communications and presentations using simple, effective design principles

• Keep an eye on our performance measures and help us improve where needed

• Handle complex queries and help us resolve issues quickly

• Contribute to improving our processes and systems

• Help us maintain accurate and reliable pension records

What You Bring

We’re looking for someone who can help us build a steady, supportive, and member-focused service. You’ll bring:

• Experience leading or supervising a pensions administration team

• A solid understanding of UK pension rules and how they apply in practice

• Clear communication skills, both written and verbal

• Confidence creating straightforward, engaging content for different audiences

• The ability to build strong working relationships

• A practical approach to problem-solving

• Familiarity with pension administration systems and Microsoft Office

• GCSE English and Maths at grade C or above (or equivalent)

• A pensions qualification such as PMI/APMI is a plus

Why join us?

At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.

There are many aspects of our employees’ lives that are important, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Reinvent your career as you help our business meet the cha