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Website Governance & Delivery Advisor
A global organisation is seeking a Website Governance & Delivery Advisor to establish and embed a robust governance, quality-control and delivery framework for its enterprise-level website following a major technical refresh. This role introduces structure, clarity and operational discipline to a complex digital environment, ensuring clear ownership, consistent standards and a smooth transition to BAU. This is a 12 month FTC role.
Key Responsibilities
Website Governance
- Design and implement a governance model covering page ownership, accountability, approvals and review cycles
- Define clear quality standards for structure, components, metadata, tagging and discoverability
- Establish roles and responsibilities across teams
- Maintain a full inventory of all pages, including ownership and escalation paths
Delivery Oversight
- Oversee delivery of large volumes of new and updated pages across multiple site areas
- Coordinate Sitecore Page Builder resources, content owners and reviewers
- Track progress, risks, dependencies and issues
- Manage communications with senior stakeholders across the organisation
Operational Handover
- Create documentation, playbooks and operational guidance for BAU teams
- Ensure governance processes are scalable, practical and sustainable
- Support transition from project mode to long-term ownership
Experience & Skills
Essential
- Strong experience in website or digital platform governance
- Proven project management background in complex, multi-stakeholder environments
- Experience managing large volumes of digital content
- Highly structured, process-driven and disciplined
- Confident working with senior stakeholders
- Excellent organisational and documentation capabilities
Desirable
- Experience in professional services, legal or regulated sectors
- Familiarity with Sitecore (governance-focused)
- Experience defining BAU models after large transformations
- Understanding of content lifecycle management and digital risk
Attributes
- Exceptionally organised and detail-oriented
- Calm, pragmatic and authoritative
- Comfortable introducing structure where it does not currently exist
- Collaborative and stakeholder-friendly
- Focused on long-term sustainability, not just delivery
About the Team
The Channel and Editorial team manages all digital channels, ensuring high-quality, consistent and impactful communication. The team optimises platforms, produces multimedia content and delivers analytics to shape communication strategy with operational rigour and best practice at its core.
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