Log In
Sign Up
Job Description:
The Casino Cashier is responsible for handling all monetary transactions within the casino cage, including exchanging chips for cash, processing debit card transactions, redeeming tickets, and maintaining accurate financial records.
Job Responsibility:
- Observe conditions and requirements of the Cashdesk Procedure Manual, Guidelines, directives and provisions of relevant legislation
- Ensure Company records and paperwork are accurately and comprehensively completed in accordance with Company procedures and accounting guidelines and report errors and omissions to manager
- Investigate queries from head office or in-house
- Carry out all cash and electronic transactions including exchanges, chip redemptions, debit transactions, ATM, and payouts
- Exchange chips, tokens, and tickets for cash accurately and efficiently
- Handle customer buy-ins and payouts while following cashdesk procedures
- Update points/player tracking for customers
- Maintain all ATMs
- Process all banking
- Verify and record all financial transactions in the casino’s accounting system
- Ensure compliance with gaming regulations, anti-money-laundering (AML) laws, and casino security procedures
- Assist with count operations, including counting and securing large sums of cash
- Provide excellent customer service, addressing guest inquiries and resolving minor disputes professionally
- Report suspicious activities or policy violations to supervisors immediately
- Maintain confidentiality and integrity when handling customer and financial information
Requirements:
- Valid UK Gaming Licence (PFL)
- Right to work in the UK
- Aged 18 or above
- Exceptional attention to detail
- Customer service skills
- Adherence to gaming regulations and internal controls
- Flexibility to work nights, evenings, weekends, and shifts in a 24/7 trading week
- Ability to spend a large portion of the shift on feet working directly with the public
What we offer:
- 50% off food and beverages in all UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance program: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme