Administration Assistant job at Cottingham Full Time

An opportunity has arisen for an experienced, enthusiastic and highly-motivated individual to join the Crisis Intervention Older Peoples Team (CITOP).

Candidates must be organised and able to work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role, especially during telephone contact with patients, staff and the general public.

Word Processing to RSA II/OCR II or equivalent, proficient keyboard skills, experience in the use of Microsoft Office/Word packages and a good standard of English are essential attributes. The ability to prioritise workload, whilst maintaining flexibility in response to the changing needs of the department and adopting a proactive approach to work, are also necessary traits.

You must possess excellent communication and problem solving skills, be educated to NVQ2 or have equivalent experiential learning.

You will be required to undertake administrative duties, deal with telephone enquiries from patients’ families regarding their loved ones and other general office duties. You will also be required to place stock orders, input patient information onto the relevant patient systems and liaise with different staff working as part of a Multi-Disciplinary team.

The role is varied and you will need the ability to work as part of a team and use your initiative in day to day tasks.

You will also be required to input data onto the patient administration system (SystmOne).

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.

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For further details please refer to the detailed Job description and Person Specifications attached.